Refund policy

Returns & Refunds

We make uncompromising food for people who are done being offered less than they deserve.

Every product is prepared in small batches, often to order, using ingredients we stand behind without hesitation. Because of that, all sales are final. We do not offer returns, refunds, or exchanges.

Orders

Once an order is placed, it goes straight into production. We do not allow cancellations or changes.

Pickup

Orders are prepared for the scheduled pickup time provided at checkout or noted in your order.

If you need a short grace period, let us know in advance—we’ll do our best to accommodate. Orders not picked up within the agreed timeframe may be forfeited.

Delivery

For delivery orders, responsibility transfers upon confirmed delivery to the address provided.

We are not responsible for:

  • Incorrect or incomplete delivery details

  • Missed deliveries

  • Orders left unattended

  • Changes in product condition after delivery due to time, temperature, or handling

Product Experience

We stand behind our work.

If you believe there is an issue with your order, contact us at [your email] within 24 hours of pickup or delivery. We review every message carefully.

While we do not offer refunds or returns, we may choose to offer a resolution at our discretion.

Food Safety & Disclosure

Our products are made in a home kitchen operating under the Texas Cottage Food Law and are not inspected by the Department of State Health Services.

Our kitchen handles common allergens, including wheat, dairy, eggs, nuts, and seeds. We cannot guarantee any product is completely free from cross-contact.

By placing an order, you agree to these terms.